effective communication

“I’m just telling you this for your own good”:  The danger of making feedback personal Is the feedback you receive or give, thought out or off the cuff? Is it supportive, or does it cut you or someone else down? A client was sharing with me the death by a thousand cuts she was experiencing …

The Danger of Making Feedback Personal Read More »

When enough is enough:  3 ways to look at conflict with new eyes   The third time that participant shot down an idea, my client’s blood started to boil. She was chairing a committee meeting, trying to facilitate it while getting feedback on a key presentation developed for senior management. She had listened patiently… until …

What to do when your blood boils at work Read More »

Resistance is Futile.  Or is it?   Yet, we resist with all our might. We won’t sell the house, despite the financial burden. We still don’t exercise, in spite of the health scare. We refuse to consult this team member who now sits at a higher level. There have been plenty times in my life …

Resistance is Futile. Or is it? Read More »

I often hear individuals in the workplace say: “It’s just the way he is”, or “That’s just the way she talks …it’s really no big deal.”  Better to ignore the raised voice, the dismissive tone, the undercurrent of blame, the swearing, the silent treatment, right? “I mean what else can I do?” The bad behaviours …

It’s no big deal! Read More »

Rooms across the country were energized with creative debates on ways forward. Women and men from different backgrounds and experiences were actively contributing to discussions on how to put a stop to gender-based violence. Over the summer, I had the honour of moderating several sessions in support of my federal client’s search for an inclusive, cross-country …

Creating a Safe Space Read More »

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