She looked at me quizzically and said: “What a breath of fresh air! The conversation we just had, you know.” “What did you like about the conversation?” I asked. “Well, we don’t usually speak like this at work. Straight talk about what we really think and even feel about decisions. Today we got to speak …
How to Open the Window to Genuine Conversations in A Group Read More »
At lunchtime one day, I bumped into two managers who are also friends of mine. An impromptu conversation started with one of them about her longstanding intention of writing a book. Although this was a goal near and dear to her heart, she hadn’t been able to start. I asked her: “What is in the …
How To Ask Better Questions by Switching From ‘Why’ To ‘What’ (And Why it’s Important) Read More »
There’s no denying that genuine conversations are hard to have. But they just don’t get easier when you keep putting them off. In fact, they get harder and harder by the minute. We all have conversations that should be happening in our life, but aren’t. Sometimes we realize it and sometimes we don’t. Here are 12 signs …
12 Signs that it’s More Than Time to Have A Genuine Conversation Read More »
We know that difficult conversation; the one that never actually happens, but desperately needs to. The conversation we needed to have but didn’t, about what each of us want from an upcoming holiday, a project, or a relationship. In fact, hard conversations actually become harder over time. That’s because everything we’ve stayed silent about hangs …
3 crucial steps to preparing for a difficult conversation Read More »
Is it the pace we set for ourselves that provides precious little time to think? Maybe it’s the pressure we feel to say “yes” to every opportunity that comes our way. After all, isn’t it great to be needed? A good friend of mine was recently facing this dilemma. A gifted professional, she was berating …
The Secret Ingredient for Making Genuine Life Decisions Read More »
Picture this: There are 30 people in the room. Leaders have put aside 90 minutes to engage in a conversation about working together more effectively, post business transformation. The focus is on getting things done in collaboration with: Other members of the team A second team The larger organization And, people are already busy, busy, …
Imaginez un peu: 30 personnes dans la salle et 90 minutes pour réfléchir à la manière la plus efficace de collaborer à la suite de la transformation organisationnelle. On doit se pencher sur la façon de procéder avec: Les autres membres de l’équipe Une deuxième équipe La plus grande organisation Et les gens sont vraiment …
L’élément humain dans le processus du changement Read More »
The following three scenarios may sound familiar….. That creative type: I thought I was ready. I carefully noted the main points I wanted to make about that one key area for improvement. This employee had the right attitude and brought high energy to the team. Her follow-ups on the other hand left much to be …
Les trois scénarios suivants peuvent vous sembler familiers…. L’employée créative: Je pensais être prête. J’avais noté les points à soulever liés à l’amélioration souhaitée. Cette employée avait une excellente attitude et une belle énergie qu’elle transmettait à l’équipe. Ses suivis en revanche laissaient beaucoup à désirer. Elle me rappelait l’attitude que je pouvais avoir quand …
Some of my clients are twenty-something. They call me on their smart phones as they wait in line for their mochaccino with soy milk. Their need is invariably urgent! And when I can, I indulge in ‘laser’ coaching sessions of 15 minutes to fit their youthful attention span (smile). Sometimes it’s a series of 15 …