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Creating Safety During Change

Creating Safety During Change

You could have heard a pin drop… The silence in the boardroom was deafening. Sam, the Project Lead, had just been stopped in mid-sentence by the VP impatiently waving her hand. Sam had started to tell a story to position the efforts being made regarding the...

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The Ice Men Cometh

The Ice Men Cometh

Over the holiday season and into this new year, we endured a bitter cold snap here in Ottawa. The temperatures were punishing, especially on windy nights, with lows approaching -30C. But still there were brave souls who ventured out into the worst of it. My house...

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The Misfit

The Misfit

She spoke at every staff meeting, making her points at length, asking questions that seemed to slow the process down. Folks rolled their eyes and exchanged knowing looks. She was at it again… This individual was considered a low performer, or at least someone who only...

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Holiday Wishes

Holiday Wishes

As the year draws to a close, I find myself reflecting on a dynamic and interesting year. Personally, culturally, and globally, 2017 has been a very active and change-filled year—to varied effects! I wonder whether, when you reflect on your personal 2017, you will...

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The Mind of the Beholder

The Mind of the Beholder

What a gift it is to experience a shift in our perception, to suddenly see the beauty in something that used to seem less than lovely. I walked into my studio today and I saw a piece I’ve been working on over the last few weeks. I created the sculpture 25 years ago,...

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Defensiveness

Defensiveness

Do you ever notice yourself getting defensive? Here’s how I’ve seen it work in myself and others: Someone in either a social or a professional setting says something we perceive as critical. Maybe they feel we were taking the floor too often or directing a group too...

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Coming Down After Cresting

Coming Down After Cresting

We’ve all experienced highs in our lives as we reach the top of a big wave that may have swelled for a long time: winning a prize, securing something we’ve been working toward for years, getting married, having a baby, buying a house, going on a big trip, starting a...

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Trust

Trust

One of the most important components of a healthy, functional workplace is trust. And yet in many ways, trust remains a little elusive. We all know what it is, even though we rarely put it into words. Allow me to try: trust is to believe in someone despite...

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Facilitating Through Storytelling

Facilitating Through Storytelling

Stories have always been a vital way for humans to communicate—across ancient campfires, in handwritten manuscripts, and now on television, in movies, and books. I wonder, though, if in our current age we’re missing opportunities to engage the full power of stories. I...

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Innovation and the Management of Change

Innovation and the Management of Change

In our time of accelerated technological growth, it seems we’ve come to prize innovation above almost everything else, even in non-technological realms. I was recently reminded that striking a balance between bold innovation and existing wisdom is essential for...

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